How to verify Java version?


  1. Unable to run Java Applet.
  2. Unable to connect token into SecureTMS RA.
  3. Unable to Unblock token in SecureTMS RA Web Manager and Self-Service

Problem: User does not have Java Runtime Environment installed or not the most updated version installed.


To verify the java version:

  1. Open any web browser (preferably Mozilla Firefox, Microsoft Internet Explorer & Google Chrome).
  2. Go to
  3. You will be able to see the Java Version stated clearly on the page.


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