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Welcome to Career Site at Securemetric!

Are you a self-motivated learner? Do you have the capability to learn and adapt to the work environment that is constantly-changing and fast-paced? Are you ready to apply your knowledge and skills to exciting challenges? Are you interested in getting international exposures or working overseas?

From learning to retirement, this is an opportunity for you to take your career to the next level. Join our fun team by applying to the job today!

Register your career interest by clicking on this registration link and email your resume to hr@securemetric.com for a career opportunity with us!

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Technology

Responsibilities and Duties

• Responsible for full software development life cycle includes perform analysis and design, development, testing, deployment and maintenance of enterprise level application and large-scale application.
• Collaborate closely with software architect to discuss project requirements, design and related technologies.
• Define specification which includes customization requirements for new software system.
• Responsible for the built and release of quality source code.
• Ensure efficiency and effectiveness of the documentation throughout the software development life cycle.
• Ensure the committed project deadline is met with quality.
• Research, analyze and adopt software engineering best practices, including Test Driven Development, Scrum Agile, Source and Version Control, automated built and test.
• Technical Know-How relevant to web vulnerabilities and cyber-threats knowledge.
• Provide Product Presentation, Demo and Training.
• Any other activities deemed necessary by the Management.

Skills and specifications

• Technically strong, highly analytic and resolve issue on a timely manner.
• Considerable knowledge on IT engineering research methods, techniques, and procedures.
• Detail oriented, proven ability to work effectively both independently and in team-based environment.
• Ability to communicate well with the team.
• Must have strong development knowledge on Object-Oriented Software engineering (Java) & Web technologies (e.g., JSP, Servlets, XML, J2SE, J2EE).
• Solid understanding of web application security and full stack development.
• Strong understanding of databases, caching, queueing, replication, load balancing and scalability: MariaDB and MySQL.
• Knowledge of database development, design and improvement within the MySQL/MariaDB DBMS.
• Knowledge in areas of application development, industry applications standards, and strong documentation skill.
• Experienced in a variety of challenging work and experience of Scrum (AGILE methodologies) software development.
• Familiar with UNIX, LINUX operating platform.
• Knowledge in Public Key Infrastructure (PKI), Secure Programming standards and best practice is a plus.
• Able to travel if required.

Education and Qualifications

• Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers/technology.
• At least 3 years of relevant experience in programming JAVA/J2EE and web services development. Working experience in enterprise level of Java EE for example Java Struts, JSF implementation and Hibernate will be highly preferred.

Responsibilities and Duties

• Perform functional analysis, software design, development, unit test,deployment and maintenance
• Collaborate closely with engineering team lead to discuss project requirements,design and technologies related research
• Work closely with senior research team on new technology exploration according to market demands
• Participate in software development life cycle and custom enterprise software development
• Able to troubleshooting applications, identifying and correcting software defeats
• To do documentation of functional and design specification
• Ensure the committed project deadline is met with quality
• Team player , good communication skills and interpersonal skills
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Experience in Microsoft ATL, WTL,MFC and COM programming
• Competent in C and C++ development skills (Multi-processing and multithreading)
• Considerable knowledge of IT engineering research methods, techniques, and procedures.
• Define specification which includes customization requirements for new software system
• Experience in design, develop and integration with products such as smartcard driver, libraries, PKI middleware and software protection is a plus
• Know-how in Secure Programming is a plus
• Experience in mobility development (Android/iOS) is a plus
• Good leadership skill (team lead experience) with excellent communication
• Detail oriented, proven ability to work effectively both independently and in team based environment
• Attractive remuneration package and benefit for the right candidate

Education and Qualifications

• Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers/technology.
• Minimum 3 years of developing C/C++ application

Responsibilities and Duties

• Responsible for full software development life cycle includes analysis and design, development, testing and maintain company products.
• Define specification which includes customization requirement for new development.
• Analyze, troubleshoot, and resolved problems or bugs according to company SOP.
• Ensure the committed timeline are met.
• Ensure efficiency and effectiveness of the product documentation.
• Create and update related document of the product (User guide, Installation guide, etc).
• Provide presentation, demo and training of company products to customer.
• Participate in brainstorming, idea, and knowledge sharing with the team.
• Maintain historical record of development according to revision control.
• Work closely with back-end team and vendors to accomplish the business and technical requirement.
• Report or raise an issue to superior.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Detail-oriented, proven ability to work effectively both independently and in team-based environment.
• Strong problem-solving skill and critical thinking.
• Ability to communicate well with the team.
• Able to work under pressure to meet company objective or deadline.
• Experienced in mobile application development (Objective-C and Android Java).
• Experienced in security software development, API development, Object Oriented design principles, UI & UX design and software design pattern.
• Experienced in both native and hybrid application development.
• Experienced in SQLite database, web services (RESTful or SOAP), JSON and XML format.
• Strong knowledge in mobile application lifecycle and technology.
• Deep understanding of IOS memory management.
• Experienced in C++, Python, and Java Native Interface (JNI) is preferable.
• Experienced in Swift or Kotlin programming language is an advantage.
• Experienced in Ionic, Xamarin, or Mobile Angular framework is an advantage.
• Understanding of smartcard, biometric, Public Key Infrastructure (PKI), cryptography, and secure programming is an advantage.
• Understanding of security standard and guideline is an advantage.
• Able to travel if required.

Education and Qualifications

• Bachelor’s Degree in Software Engineering, Information Technology, Computer Science or related course in computers/technology.
• At least 3 years of working experience in the related field.
• Cyber security qualification such as CEH, CISA, or CISSP is an advantage.

Responsibilities and Duties

• Point of contact for technical issues relevant to customers.
• Provide first level support to customers (local and overseas) by analyzing issues and if required,
escalate to relevant subject matter experts for resolution.
• Provide on-site support to customers when needed.
• Create and update the customer issues FAQ/Knowledgebase.
• Create and update related document of the product (User guide, Installation guide, etc).
• Analyze, troubleshoot, and resolved customer reported issues according to company SOP.
• Participate in brainstorming, idea, and knowledge sharing with the team.
• Report or raise any complex issue to superior.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Excellent communication skills, for both oral and written English.
• Detail oriented, proven ability to work effectively both independently and in team-based environment.
• Possess great interest and strong initiative to learn about the company’s services and offerings.
• Excellent problem-solving skill and critical thinking.
• Ability to communicate well with the team and clients.
• Basic programming knowledge in more than 1 area: C++, Java, .Net, Delphi, Objective-C and Android.
• Knowledgeable in Windows operating system and services.
• Knowledge in Unix/Linux operating system and services is an advantage.

Education and Qualifications

• Minimum degree in Software Engineering, Information Technology, Computer Science or related course in computers/technology.
• Fresh graduates are welcome.

Responsibilities and Duties

1.  Pre-Sales
• Assist in providing Pre-Sales support by offering technical recommendation to the sales team.
• Assist in analyzing and clarifying customer requirements.
• Assist in analyzing and reporting on the technical feasibility of opportunities presented by Sales team.
• Assist in preparing technical solution proposals.
• Assist in technical sales presentation and demonstration.
• Assist in tender submission preparations.
• Assist in POC preparation and execution.
• Point of contact for technical issues relevant to customers.

2.  Post-Sales Technical Support
• Provide first level support to customers (local and overseas) by analyzing issues and if required, escalate to relevant
subject matter experts for resolution.
• Provide on-site support to customers when needed.
• Create and update the customer issues FAQ/Knowledgebase.
• Create and update related document of the product (User guide, Installation guide, etc).
• Analyze, troubleshoot, and resolved customer reported issues according to company SOP.
• Participate in brainstorming, idea, and knowledge sharing with the team.
• Report or raise any complex issue to superior.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Good command of English is a must.
• Excellent written and verbal communication skills with good interpersonal skills.
• Able to communicate complicated technical issue with effective presentation skills.
• Possess great interest/attitude to learn about new services and offerings.
• Able to meet deadlines along with good organization skill to work under pressure.
• Detail-oriented, proven ability to work effectively both independently and in team-based environment.
• Excellent problem-solving skill and critical thinking.
• Basic programming knowledge in more than 1 areas: C++, Java, .Net, Delphi, Objective-C and Android.
• Knowledgeable in Windows or Unix/Linux operating system and services is an advantage.
• Willing to travel if required.

Education and Qualifications

• Diploma or Degree in Business IT, Software Engineering, Information Technology, Computer Science or related
course in computers/technology is preferred.
• Candidates with experiences in level one or two technical support work, technical sales,
product/software engineering are highly preferred.
• Fresh graduates are welcome.

Responsibilities and Duties

• Point of contact for technical issues relevant to customers.
• Provide first level support to customers (local and overseas) by analyzing issues and if required,
escalate to relevant subject matter experts for resolution.
• Provide on-site support to customers when needed.
• Create and update the customer issues FAQ/Knowledgebase.
• Create and update related document of the product (User guide, Installation guide, etc).
• Analyze, troubleshoot, and resolved customer reported issues according to company SOP.
• Participate in brainstorming, idea, and knowledge sharing with the team.
• Report or raise any complex issue to superior.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Excellent communication skills, for both oral and written English.
• Detail oriented, proven ability to work effectively both independently and in team-based environment.
• Possess great interest and strong initiative to learn about the company’s services and offerings.
• Excellent problem-solving skill and critical thinking.
• Ability to communicate well with the team and clients.
• Basic programming knowledge in more than 1 area: C++, Java, .Net, Delphi, Objective-C and Android.
• Knowledgeable in Windows operating system and services.
• Knowledge in Unix/Linux operating system and services is an advantage.

Education and Qualifications

• Minimum degree in Software Engineering, Information Technology, Computer Science or related course in computers/technology.
• Fresh graduates are welcome.

Responsibilities and Duties

• Point of contact for technical issues relevant to customers.
• Provide first level support to customers (local and overseas) by analyzing issues and if required,
escalate to relevant subject matter experts for resolution.
• Provide on-site support to customers when needed.
• Create and update the customer issues FAQ/Knowledgebase.
• Create and update related document of the product (User guide, Installation guide, etc).
• Analyze, troubleshoot, and resolved customer reported issues according to company SOP.
• Participate in brainstorming, idea, and knowledge sharing with the team.
• Report or raise any complex issue to superior.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Excellent communication skills, for both oral and written English.
• Detail oriented, proven ability to work effectively both independently and in team-based environment.
• Possess great interest and strong initiative to learn about the company’s services and offerings.
• Excellent problem-solving skill and critical thinking.
• Ability to communicate well with the team and clients.
• Basic programming knowledge in more than 1 area: C++, Java, .Net, Delphi, Objective-C and Android.
• Knowledgeable in Windows operating system and services.
• Knowledge in Unix/Linux operating system and services is an advantage.

Education and Qualifications

• Minimum degree in Software Engineering, Information Technology, Computer Science or related course in computers/technology.
• Fresh graduates are welcome.

Responsibilities and Duties

• Development on application and/or module.
• Perform functional analysis, application design and documentation.
• Perform unit test, deployment and maintenance on the product.
• Ensure effective documentation.
• Research, develop and adopt software engineering best practices including Test Driven Development, Source and Version Control, automated built and test.
• Provide Product Presentation, Demo and Training when required.
• Report or raise any complex issue to the superior.
• Point of contact for technical issues relevant to the customers.
• Provide on-site support to customers when needed.
• Create and update the customer issues FAQ/Knowledgebase.
• Create and update related document of the product.
• Report or raise any complex issue to superior.
• Participate in brainstorming idea, and knowledge sharing.
• Mentor and provide training to the new or existing team members.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Excellent command for oral and written English with good ability to communicate well with the team and clients.
• Possess strong initiative and interest to learn about Securemetric’s solutions.
• Detail-oriented and strong documentation skill.
• Quick learner who enjoys overcoming challenges and resolving issues.
• Technically sound, highly analytic and resolve issue on a time.
• Considerable knowledge on IT engineering research methods, techniques, and procedures.
• Knowledge of Object-Oriented Software engineering (Java) & Web technologies.
• Understanding of web application security and full stack development, databases, caching, queueing, replication, load balancing and scalability:
MariaDB and MySQL.
• Familiar with Windows, UNIX, LINUX operating platform.
• Knowledge of application development, industry applications standards, and networking (router, switch or firewall), database development, design
and improvement within the MySQL/MariaDB DBMS.
• Knowledge of Public Key Infrastructure (PKI), Secure Programming standards and best practice is a plus.
• Able to work outside of the normal working hours and travel (incl. overseas) if required.

Education and Qualifications

• Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers/technology.
• Fresh graduates are welcome.
• Applicants of Singaporean citizen, PRs, or EPs are highly preferred.

Responsibilities and Duties

• Responsible for full software development life cycle includes perform analysis and design, development,
testing, deployment and maintenance of enterprise level application and large-scale application.
• Collaborate closely with software architect to discuss project requirements, design and related technologies.
• Define specification which includes customization requirements for new software system.
• Responsible for the built and release of quality source code.
• Ensure efficiency and effectiveness of the documentation throughout the software development life cycle.
• Ensure the committed project deadline is met with quality.
• Research, analyze and adopt software engineering best practices, including Test Driven Development,
Scrum Agile, Source and Version Control, automated built and test.
• Technical Know-How relevant to web vulnerabilities and cyber-threats knowledge.
• Provide Product Presentation, Demo and Training.
• Any other activities deemed necessary by the Management.

Skills and specifications

• Technically strong, highly analytic and resolve issue on a timely manner.
• Considerable knowledge on IT engineering research methods, techniques, and procedures.
• Detail oriented, proven ability to work effectively both independently and in team-based environment.
• Ability to communicate well with the team.
• Must have strong development knowledge on Object-Oriented Software engineering (Java) & Web technologies (e.g., JSP, Servlets, XML, J2SE, J2EE).
• Solid understanding of web application security and full stack development.
• Strong understanding of databases, caching, queueing, replication, load balancing and scalability: MariaDB and MySQL.
• Knowledge of database development, design and improvement within the MySQL/MariaDB DBMS.
• Knowledge in areas of application development, industry applications standards, and strong documentation skill.
• Experienced in a variety of challenging work and experience of Scrum (AGILE methodologies) software development.
• Familiar with UNIX, LINUX operating platform.
• Knowledge in Public Key Infrastructure (PKI), Secure Programming standards and best practice is a plus.
• Able to travel if required.

Education and Qualifications

• Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers/technology.
• At least 3 years of relevant experience in programming JAVA/J2EE and web services development. Working experience in enterprise level of Java EE for example Java Struts, JSF implementation and Hibernate will be highly preferred.

Responsibilities and Duties

• Development on application and/or module.
• Perform functional analysis, application design and documentation.
• Perform unit test, deployment and maintenance on the product.
• Ensure effective documentation.
• Research, develop and adopt software engineering best practices including Test Driven Development, Source and Version Control, automated built and test.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Critical thinking and analytical skills with great attention to details.
• Proven ability to work effectively both independently and in team-based environment.
• Ability to communicate well with the team.
• Able to adapt to new technology, research and innovate in a fast-paced environment.
• Highly motivated and creative to develop security products.
• Considerable knowledge of IT engineering research methods, techniques, and procedures.
• Understanding of Object-Oriented Software (Java) engineering & Web technologies (EJB, JSP, JSF, Servlets, JQuery, CSS, XML).
• Knowledge of database development, design and improvement within the MySQL DBMS.
• Knowledgeable in Linux environment is an advantage.
• Able to travel if required.

Education and Qualifications

• Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers/technology.
• Fresh graduates are welcome.

Business Development

Responsibilities and Duties

• Manage and lead marketing campaign, event and promotional initiatives for the company, including coordinating with event organizer, negotiating prices, follow-up with clients, etc., within the designated territories.
• Design and build marketing programs to support specific marketing objectives across different channels and segments in support of overall strategic marketing plans within the designated territories.
• Market through various channels and segment databases working with large marketing data sets.
• Manage the marketing survey or keying in the marketing data to support the analysis activities.
• Propose and manage marketing research projects to generate customer insights in supporting marketing strategy and communications.
• Evaluate the impact of marketing programs and channels in achieving the stated objectives.
• Design and produces marketing materials ranging from still graphic images to motion graphics.
• Produce corporate video to load onto YouTube, Instagram, Facebook and other social media forms.
• Develop and/or prepare presentation materials; writes, directs, and/or edits department videos, as assigned.
• Develop concepts and designing materials including corporate designs, advertisements, flyers, mails, artworks, internet images and banners etc.
• Lead the junior within the designated territories in generating artwork design for marketing campaign, events or activities.
• Develop strategic customer segmentation and target audience analysis to support the marketing initiatives of the company.
• Provide insights and recommendations of actions to carry out marketing activities for the company.
• Explore, design and plan marketing opportunities outside of the designated market.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Experience in building complex marketing plans and reporting on the results.
• Exposure to digital and direct response marketing.
• Strong knowledge of marketing using different channels.
• Ability to meet tight deadlines and work under pressure in a fast-paced environment.
• Hybrid skills with extensive experience in digital and analog.
• Strong project management skills.
• Strong problem-solving, analytical and metrics-driven thinking skills.
• Ability to multi-task and handle projects simultaneously.
• Ability to foster teamwork, lead and motivate others.
• Understanding in technical and solution for implementing online/digital or internet marketing.
• Ability to travel.

Education and Qualifications

• A degree or diploma in sales and marketing, ads & promotion, public relations, communications, graphic/multimedia design, copywriting or computer applications.
• At least 5 years of relevant experience.

Responsibilities and Duties

• Design and produces marketing materials ranging from still graphic images to motion graphics
• Produce picture or corporate video to upload onto YouTube, instagram, Facebook and other social media forms
• Develops and/or prepares presentation materials; writes, directs, and/or edits department videos, as assigned.
• Prepares presentation materials, using PowerPoint and/or other graphic applications as appropriate to the requirements of the position.
• Developing concepts and designing materials including corporate designs, advertisements, flyers, mails, artworks, internet images,
and banners, etc.
• Contributing design artwork and ideas to the overall brief.
• Proofreading to produce accurate and high-quality work.
• Demonstrating illustrative skills through rough sketching.
• Using innovation to redefine a design brief at minimum cost and time.
• Presenting finalized ideas, designs and concepts to clients or advertising managers.
• Managing and maintaining graphic files, including photos, logos and art.
• Produce and design website layout.
• Prepare and check event items before and after event.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Skilled in graphic design.
• Tremendous creativity and innovation.
• Ability to meet tight deadlines.
• Ability to handle projects simultaneously.
• Knowledge of Adobe, Photoshop, Illustrator, and Microsoft Office.
• Understanding in technical and solution for implementing online or internet marketing.
• Script writing and video editing knowledge is an advantage.

Education and Qualifications

• A degree or diploma in sales and marketing, ads & promotion, public relations, communications, graphic/multimedia design, copywriting or computer applications
• Fresh graduates are welcome.

Responsibilities and Duties

• Ensure sales processes are duly and promptly completed.
• Maintain and update customer’s database (CRM).
• Prepare quotation and sales order for clients. Update Sales Team about status of order and position of sales.
• Liaise with Operation Department for stock delivery arrangement.
• Handle payment received before passing it to Finance Department.
• Handle warranty claim from customer and follow up with Store/production Department.
• Perform cold-calling prospects to introduce our company and create opportunity. Email harvesting and make cold call to the prospect customer/new leads.
• Able to attend to questions/enquiries by potential customer; provide information or suggest on other products and services when require. Prepare quotation and sales order for clients.
• Attend to customer after-sales follow up and follow up with customer’s feedback on tested and purchased product(s) to support company product development roadmap and continual improvement. Responsible for generating Survey Analysis report.
• Handle sample/ loan item and documentation to customer. Responsible for generating sample & warranty report.
• Responsible for generating sales report.
• Maintain an effective filing system that is easily assessable by the Sales/Management Team.
• Manage the departmental ISO process, documents and report.
• Assist management team to follow up on the AR Aging (if required)*.
• Assist Sales/Management Team in preparing their monthly expenses claim.
• Support the team in developing sales/product related materials.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Passionate, hard worker and willing to learn.
• Well-organized professional with ability to prioritize and multitask.
• Highly motivated, initiative and ability to work independently.
• Able to work in team and good liaison with all other department members.
• Demonstrated lead generation ability.
• Pay attention to detail.
• Able to work under pressure in a fast-paced environment.
• Proficient in organizing sales operations to ensure smooth performance.
• Computer literate, knowledge in Microsoft office such as MS Excel, MS word, & etc. Accounting software, CRM & etc. will be an added advantage.

Education and Qualifications

• Candidate must possess at least a SPM, Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
• Required language(s): Bahasa Malaysia, and English.
• Minimum 2 year of working experience in related field.

Responsibilities and Duties

• Identify and establish right contact with potential clients within the designated territory proactively, opportunities mapping to dig potential opportunities.
• Meet annual individual and team’s sales goals and targets.
• Develop, research and maintain the customer directory for new business development opportunities.
• Develop and maintain the sales proposal repository for the company. Assist the seniors in developing sales proposal for key account clients.
• Research, collect and analyze data to learn more about consumer behavior and trends.
• Keep accurate records pertaining to inventory and account notes.
• Research & analyze data and present to the seniors relevant to product features, technology trends, service expectation, competitors’ info, etc.
• Assist the Country Manager or VP to conduct research on relevant topics and compile data for case study.
• Carry out professional sales activities which shall include but not limited to:
– Maintain customer database in the CRM System.
– Respond to sales inquiries.
– Prepare/present written presentations, reports and price quotations or project proposal.
– Perform sales pitches/presentations to earn customers’ interests.
– Qualify customers before further Pre-Sales activities.
– Review bid documents/project requirements to understand customer requirements or issues.
– Work with Pre-Sales and Solution Architect team for proposed solution and quotation.
– Personal relationship management with key accounts.
– Facilitate meetings and follow-up with clients to close deals.
– Manage and prioritize focused efforts to win projects.
– Provide after-sales support services.
• Continuously update and improve the FAQ/knowledge-base in the system based on the first level technical support experience.
• Attend user group meetings, industry conferences and trade exhibitions.
• Prepare and present fortnightly sales activities report during sales management meeting.
• Follow up with customer’s feedback and testing product(s) to support company product development roadmap.
• Work closely with marketing team to maintain company advertisement in B2B including B2B website, forum, etc.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Must know how to plan for sales and archiving target.
• Must be a good sales hunter and farmer.
• Outstanding written and verbal communication in English and Bahasa Malaysia and customer relationship skills.
• Have good insights in IT Security industry and capable to deal with senior customers.
• Excellent negotiation, problem solving and organization skills.
• Must be highly motivated, possess positive attitude.
• Good team player.
• Independent worker and able to work under minimal supervision.
• Able to meet deadlines along with working under pressure.
• Knowledge and experience in IT security industry (PKI, 2FA etc).
• Willing to travel to overseas if required.

Education and Qualifications

• Minimum Bachelor’s Degree in Business Administration, Business Development, Computer Engineering, IT or any related fields.
• Minimum 1-2 years of experience in IT security solution sales, or any related field.

Responsibilities and Duties

• Identify and establish right contact with potential clients within the designated territory proactively, opportunities mapping to dig potential opportunities.
• Meet annual individual and team’s sales goals and targets.
• Develop, research and maintain the customer directory for new business development opportunities.
• Develop and maintain the sales proposal repository for the company. Assist the seniors in developing sales proposal for key account clients.
• Research, collect and analyze data to learn more about consumer behavior and trends.
• Keep accurate records pertaining to inventory and account notes.
• Research & analyze data and present to the seniors relevant to product features, technology trends, service expectation, competitors’ info, etc.
• Assist the Country Manager or VP to conduct research on relevant topics and compile data for case study.
• Carry out professional sales activities which shall include but not limited to:
– Respond to sales inquiries.
– Prepare/present written presentations, reports and price quotations or project proposal.
– Perform sales pitches/presentations to earn customers’ interests.
– Qualify customers before further Pre-Sales activities.
– Review bid documents/project requirements to understand customer requirements or issues.
– Work with Pre-Sales and Solution Architect team for proposed solution and quotation.
– Personal relationship management with key accounts.
– Facilitate meetings and follow-up with clients to close deals.
– Manage and prioritize focused efforts to win projects.
• Attend user group meetings, industry conferences and trade exhibitions.
• Prepare and present fortnightly sales activities report during sales management meeting.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Outstanding written and verbal communication in English and Bahasa Malaysia and customer relationship skills.
• Tenacious work attitude.
• Must be highly motivated, possess positive attitude.
• Passion for technology and product.
• Have good insights in IT Security industry and capable to deal with senior customers.
• Must be a good sales hunter and farmer.
• Must know how to plan for sales and archive target.
• Demonstrated certain level of leadership and ability to influence/motivate others.
• Good team player.
• Excellent negotiation, problem solving and organization skills.
• Able to meet deadlines along with working under pressure.
• Able to work independently with minimal supervision.
• Willing to travel.

Education and Qualifications

• Minimum Bachelor’s Degree in Business Administration, Business Development, Computer Engineering, IT or any related fields.
• Minimum 3 to 5 years of experience in IT security solution sales, or any related field with proven track record of successful sales achievements.

Operations

Responsibilities and Duties

• Manage, monitor and maintain the existing IT infrastructures, internet routers, network switches, IP Phone, servers, antivirus, Wi-Fi, and firewalls.
• Maintain security, backup and redundancy strategies.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Installing, Configuration, Testing and Maintaining Operating System, Application Software and System Management Tools.
• Proactive the highest levels of systems and infrastructure availability.
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with customer to implement those fixes.
• Maintain security, backup and redundancy strategies.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
• Provide documentation requirements to customer.
• Participate in the envisioning, design of information and operational support systems.
• Provide Product Presentation, Demo and Training.
• Liaise with vendors and other IT personnel for problem resolution.
• Responding in a timely manner to service issues and requests.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners.
• Providing technical support across the company (this may be in person or overthe phone).
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Provide training to new team members.
• Any other tasks assigned by management deem necessary as and when required.

Skills and specifications

• Experience in Installing, Configuring and Troubleshooting Microsoft Windows and Other Microsoft Technology Product based environments.
• Experience in the administration, maintaining, monitoring and performance tuning of Microsoft Technology Product.
• Disciplined and meticulous when it comes to documentation and time management.
• Excellent communications skills.
• Independent and self-motivated.
• Networking knowledge on TCP/IP, Switch or Router.

Education and Qualifications

• Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers/technology.
• Good command of the English language is a must.