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Tan Yu Win
Tan Yu Win
Tan Yu Win
Vice President of Project Management & Support
Yu Win is a Vice President of Project Management & Support (PMS) who joined Securemetric in 2014. As a leader of the company and a Project Manager himself, he believes that leadership takes place at all levels. His role as a Project Manager requires him to ensure that projects are completed successfully by planning, coordinating, executing and finalizing the projects according to the set deadlines and budget. This is an essential part of the role to assemble and lead the project team in order to fulfil customer’s satisfaction.
Working as a Project Manager at Securemetric.
Working in Securemetric PMS department is very different from typical project management departs in other organisations. The “S” in PMS stands for Support which means that Project Managers are expected to be hands-on and assist in pre-sales and post-sales support. This is actually a good thing in my opinion because it makes our Project Managers more knowledgeable in the technology and products we sell, which in turns improves the projects that they manage.
What are the key characteristics of a qualified Project Manager?
A Project Manager in the PMS department needs to be a leader. He/she needs to take interest in the well-being of the project team and have a passion for delivering projects. Customers’ KPIs as our priority.
What is the responsibility of a Project Manager in delivery services?
Securemetric emphasizes customer satisfaction as a key success factor. While executing projects or supporting customers, Securemetric more readily accommodates the customer’s requests compared to our competitors. However, this does not mean we give-in to everything the customer asks. The trick is in balancing the just right amount of give-and-take coupled with the right communication strategy to maintain good satisfaction levels without jumping-off a cliff or breaking the bank. Training is provided to help you to succeed as a Project Manager at Securemetric, most of the PMS mem
As a leader of PMS, what kind of candidates will you consider for this role?
Potential Project Managers must show leadership qualities. They must be able to lead their assigned projects. They must also be hands-on and be able to fill gaps when necessary therefore the candidates must not be afraid of technology and must be a quick learner and adaptive to change. Candidates who want to do “air traffic control” style project management or only interested in the coordination aspect of Project Management needs not apply.
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