The Evolution Of Digital Customer Onboarding (eKYC)

Keeping your customers safe and secure

As we progress further into digitalising every aspect of our businesses, it’s vital to be certain about a customer’s identity. Here’s where Know Your Customer or ‘KYC’ comes into play – a procedure that identifies and verifies a customer’s identity. The entire process comprises a series of security checks which will ascertain that the client or customer is who they say they are, taking into account their identity document and their personification.

Large corporations, SME owners and economic agents – particularly banks and financial institutions – are facing the inevitable process of digitalisation throughout their supply chain. As face-to-face and personal interactions are restricted due to the impact of the COVID-19 pandemic, financial service sectors can use this opportunity to expand their business and offerings via their digital platforms –though that raises the important question of how Digital Customer Onboarding through electronic-know-your-customer (eKYC) will be managed.

In this webinar, you will hear from industry leaders at Innov8tif, a leading and ISO 27001:2013 certified AI (artificial intelligence) organisation that specializes in helping businesses widen their sales funnel, speed-up processes without paper as well as fraud prevention. Innov8tif’s experts will share with you the latest tips and tricks of the trade on how to implement a fully digital onboarding solution that combats fraud, enhances customer experience, and meets regulatory compliance standards for eKYC remotely.


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